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Privacy Policy

Privacy Policy

Topics:

– What information do we collect about you?
– How will we use the information about you?
– Marketing
– Access to your information and correction
– Cookies
– Other websites
– Changes to our privacy policy
– How to contact us

What information do we collect about you?

We collect information about you when you contact us using the contact us form or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to analyse repeat visits to our website and understand activity on our website.

Go Green Renewables will not share your information for marketing purposes with companies outside of Go Green Renewables.

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Marketing

We would like to send you information about products and services we offer which may be of interest to you, if you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at Go Green Renewables 20-22 Wenlock Road, London, England, N1 7GU. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 4th November, 2020.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

By email:

info@gogreenhome.org

By Post:

Go Green Renewables 20-22 Wenlock Road, London, England, N1 7GU

Notice of Right to Cancel Contract

Work commencing prior to the expiry of the fourteen day Cancellation Period (Consumer Protection 2013 No.3134)

1. The trader must not begin the supply of a service before the end of the cancellation period provided for in regulation 30(1) unless the consumer:-

a) Has made an express request.
b) In the case of an off-premises contract, has made the request on a durable medium.

By signing the Cancellation Notice you have read and agree to the above item (3) and have expressed a request for an installation before the 14 day cancellation period.

The consumer ceases to have the right to cancel a service contract under this regulation if the service has been fully performed, and performance of the service began:-

a) After the request by the customer in accordance with para(1), and
b) With the knowledgement that the consumer would lose that right once the contract had been fully performed by the trader.

IMPORTANT NOTE: Verbal agreements are of no effect

Notice of Right to Cancel Contract

1. Date of Issue

Go Green Renewables Ltd, 20-22 Wenlock Road, London, England, N1 7GU.
Email: sales@gogreenhome.org
Tel: 03333 703207

You have the right to cancel the contract if you wish within fourteen calendar days starting on the day the Notice of Right to Cancel is issued. Cancellation should be communicated in writing by special delivery, post or email to the address shown above. You are advised to take a copy of the Cancellation Notice. If using post it is advised to obtain a Certificate of Posting or Recorded Delivery Slip.

Deposit refunds may take up to 14 days.

If you require the work to commence before the fourteen day Cancellation Period expires you are required to confirm this in writing.

If you have agreed, in writing that work will commence before the Cancellation Period expires AND subsequently cancel in accordance with your right, you are advised that reasonable payment may be due for any work carried out.

2. Cancellation Notice

If you wish to cancel the Contract you MUST DO SO IN WRITING and deliver it to the Company named above either in person, or by post, or by email.

IMPORTANT NOTE: Verbal agreements are of no effect

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